FAQ

Will we definitely see dolphins?

Cardigan Bays resident population of Bottlenose Dolphins is completely wild so we cannot guarantee sightings. However the area we operate in is one of the best in the bay for regular sightings. We do keep records of every dolphin sighting and on average we see dolphins on 7/10 1 hour trips and 9/10 1.5 and 2 hour trips.

What is the best time of the day for dolphin sightings?

They don't have a set pattern, believe me we have tried to work it out! The biggest factor that can improve your chances of seeing dolphins is calm weather. On choppy or rough days it is simply harder to spot them.

Is it safe for children?

The simple answer is yes, children of all ages love it. We carry children right down to babies in arms and have lifejackets to fit them all. However on some days we might impose a minimum age restriction depending on the sea state and weather forecast. Our biggest concern for little ones is wind chill so please make sure that they are wrapped up. We have a 14 year old son and an 11 year old daughter who have both loved coming out on trips for years!

What if I feel unwell or have a panic attack?

If you are unsure then we would recommend the 1 hr sailings. Then if you really feel unhappy we will quickly get you back to shore and drop you off. It is something that we understand and wont make a fuss of.

I have a medical condition so can I sail?

We carry physically and disabled peopled, pregnant ladies etc etc. However you must let us know at the time of booking and before boarding that you have a condition. This then will be related to the boat and the skipper may give advice. The sailing is always tailored to the "weakest" on board and hence it is important that the skipper knows of any condition.

Can we just turn up and expect to get on a trip?

Not normally. We get extremely busy and recommend that your book in advance.

Do you sail in all weathers?

Our boats are purpose built and designed to provide a safe and comfortable voyage in most weathers. However, if you are unsure please call our office. Ultimately the skipper has the final say as to weather a trip will run. If we have to cancel a trip we will try our best to accommodate you on another sailing or if that is not possible a full refund will be given. If you cancel a trip with less than 24 hours notice, refunds are entirely at our discretion.

What should we wear?

Please remember that all our boats are open. Therefore we always recommend passengers wear a minimum of warm layers and waterproof coat, even on warm sunny days, as it is invariably cooler out at sea. On a calm day you will more than likely stay completely dry, however on a rough or windy day you will likely get wet. Please dress appropriately and/or bring a change of clothes. We do have a limited supply of waterproof jackets just incase, however please be aware that the skipper can refuse boarding (and no refund will be given) if they deem a passenger to be inappropriately dressed.

Do you take dogs?

We do allow dogs onboard however we restrict this to 1 per trip, simply due to space restrictions. Please inform us at the time of booking.

How can we pay?

All trips must be pre booked and prepaid, either online, over the telephone or in person at our booking kiosk. Cash (at our booking kiosk) Visa and MasterCard debit and credit cards are accepted.

Do you have toilet facilities?

Unfortunatley there aren't any public toilet facilities at our departure point in Gwbert. The nearest toilets, if you are travelling from Cardigan, are at the junction of the A4548, close to the Rugby Club. For trips departing from Poppet Sands there are public toilets by the RNLI station.

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