Frequently asked questions
Cardigan Bays’ resident population of Bottlenose Dolphins is completely wild so we cannot guarantee sightings, however the area we operate in is one of the best in the bay for regular sightings and we know the best places to look. We do keep records of every dolphin sighting and on average we see dolphins on 6/10 1 hour trips and 8/10 1.5 hour trips and 9/10 2 hour trips.
They don’t have a set pattern, believe me we have tried to work it out! The biggest factor that can improve your chances of seeing dolphins is calm weather and the lenght of time you are out on the water. On choppy or rough days it is simply harder to spot them.
The simple answer is yes, children of all ages love it. We have lifejackets to fit all. More often than not babies and smaller children fall asleep during the trip. However on some days we do impose a minimum age restriction depending on the sea state and weather forecast. No matter what the weather, our biggest concern for little ones is wind chill so please make sure that they are wrapped up. Our son and daughter have both loved coming out on trips since we started in 2007 when they where just 3 and 5!
Under 4’s are carried at the skipper’s discretion depending on weather and sea conditions. On a flat, calm, sunny day the youngsters enjoy the whole wildlife experience. If your children are towards the lower age limit please call us on 01230 623558 for clarification.
If you are unsure then we would recommend the 1 hour sailings, that way if you really feel unhappy we will quickly get you back to shore and drop you off. It is something that we understand and wont make a fuss about.
All boats can experience unpredictable movements that can aggravate existing medical conditions. We carry people of all ages and abilities but those at greatest risk of shock from vessel movement are those very young and old, people with back/bone conditions, long term medical conditions, pregnant ladies and those with reduced ability. We will advise you as best we can but we are not medical experts. If you are booking on behalf of others then it is your responsibility to ensure that all medical conditions are disclosed. We will do our best to manage the sailing to the least able on board, however the decision to sail is entirely at your own risk.
Not normally. We get extremely busy and recommend that your book in advance.
Our boats are purpose built and designed to provide a safe and comfortable voyage in most weather conditions, however if you have any concerns please call our office. Ultimately the skipper has the final say as to whether a trip will run. If we have to cancel a trip we’ll try our best to accommodate you on another sailing, if that is’nt possible a full refund will be given. If you cancel a trip with less than 48 hours notice, there is no refund.
Our RIBs are open boats and travel at speed, exposing passengers to wind, rain and seaspray so please dress accordingly. We always recommend passengers (even in the height of summer) wear a wind proof/waterproof jacket and plenty of layers, especially younger children. Waterproofs are available on request and please be aware that the skipper can refuse boarding (and no refund will be given) if they deem a passenger to be inappropriately dressed.
COVID-19 Change: At the current time we are unable to provide waterproof coats. Please arrive for trips dressed in warm waterproof clothing.
We do allow dogs onboard however we restrict this to 1 small/medium dog per trip, simply due to space restrictions. Please inform us at the time of booking. If the sea conditions are deemed unsuitable for a dog no refund will be given.
COVID-19 Change: At the current time we are unable to allow dogs onboard.
All trips must be pre booked and prepaid, either online, over the telephone or in person at our booking kiosk. You can pay by cash at our booking kiosk or by debit or credit card issued by Visa and MasterCard
COVID-19 Change: Only online bookings and contactless card payments are currently accepted.
There aren’t any public toilet facilities at our departure point in Gwbert. The nearest toilets, if you are travelling from Cardigan, are at the junction of the B4548, close to Cardigan Rugby Club. For trips departing from Poppit Sands there are public toilets by the RNLI station.